Vehicle Scrapping FAQs
Scrap your vehicle FREE and Legally, we offer a Free Scrap Car collection service
- What happens when my car is taken away?
- What if I have lost the keys?
- I think the brakes are locked and it may not move
- Does my vehicle need to be complete in one piece?
- Should I notify the DVLA in Swansea ?
- Am I able to claim back my unused car road tax
- Do you scrap just the shell if that's all I have ?
- Should I drain the fuel and fluids?
- What do I need to do?
- Can you get my car at the weekend?
- Do you sell cars?
- What about spares?
- Can you give me a (COD) Certificate of destruction
- Why should I choose car-disposals to scrap my car?
- What will happen when I email?
- When are you open?
- How long before you collect the car?
- I am at work does this matter if I am not home when you collect?
- Are you a proper vehicle disposal company?
- I have lost my v5 log book, is that a problem?
- I want to keep my number plate
- Who tells the DVLA that my car has been scrapped?
What happens to my car after you take is away?
Well will responsibly recycle your vehicle, it is passed through a set process to remove all recyclable items from it prior to crushing.
I have lost the keys is it a problem
This is not a big problem - we will need your permission to gain entry. Our drivers are well trained and will get access to your vehicle by breaking a window.
My vehicle may have the brakes locked and may not move
Our driver / operators will lift your vehicle onto the back of the car transporter regardless of if the wheels are locked or not.
Does my vehicle need to be complete
If you want to remove parts like the tyres, wheels, glass and wing mirrors etc then that will not matter to us. Please explain to us the exact state of the vehicle at the time of booking to ensure we send the correct vehicle to transport your vehicle back to us here in Billericay, Essex.
When should I notify the DVLA
You can notify them when we take your vehicle - If you have lost your logbook then send a covering letter to them, we would suggest that you produce by photocopier, two copies of our vehicle disposal form and send one of them to DVLA, Swansea, SA99 1BD.
Unused car tax - can I claim this back?
Yes, get a v14 form from the post office or you can visit the DVLA website to download the refund road tax form.
Do you remove car shells
Yes although the value may be affected, give full details when emailing us.
Do I have to drain the fuel and fluids etc from the car?
No that's something that we do. We are a fully licensed waste carrier, and we are registered with the Environment Agency. The vehicle fluids like brake fluid, oil and fuel are drained and removed as part of the dismantling process.
What should I do before and after collection
Make sure you don't leave anything personal in the car and remove any tax disc (if it's not expired) that you might wish to claim back. You can then complete your vehicle registration document / logbook (V5 Document) section 9, and then send it to the DVLA once we have taken your vehicle. it's in your interest to notify DVLA as if you fail to do this you may be liable for a fine.
Do you collect on weekends
Yes, if you work during the week we can pickup in the evening or at weekends.
Can I buy a car from you
No, we are purely a car disposal / scrap business.
Do you sell vehicle spare parts
No, every part is either crushed or recycled.
Do you issue a (COD) Certificate of destruction
Yes, it's an official receipt that will confirm that the vehicle will be legally disposed of and scrapped and that this will be done in an environmentally sound manner. The CoD is issued on request once the vehicle has been de-registered.
What's the reason why I should scrap my car with you?
Our legal and environmentally safe scrap process is carried out in a friendly and professional manner, we have drivers out every day and can have someone in your area for pickup normally within 24 hours. We are an established and fully registered company and have an interest to keep our customers happy and dispose of your vehicles correctly and legally.
What should I expect when I call or email
Depending on what date you want your vehicle picked up our driver will call at a pre-arranged time time to collect your vehicle free of charge.
When are your phone lines open
9am - 9pm Monday to Saturday
How long before you can collect
Normally we can pickup your vehicle within Essex or London within 24 hours. Obviously this depends on how busy we are and always good advice is to book early.
Do I have to be present on collection
No, as long as you make arrangements to leave the keys and documents along with the car at the specified address when you book our driver then that's fine.
Are you licenced
Yes, we are licenced by the environmental agency. Parts of vehicles are hazardous and that's why we encourage you to use a licenced scrap car business. This ensures that our local authorities don't end up wasting large amounts of tax payers money to dispose of a fly-tipped vehicle.
Do I need a logbook to scrap the car
No. You will just need to write a letter giving us permission to take the vehicle. You can then inform DVLA that you have disposed of the vehicle and can reference your certificate of destruction from us.
I want to keep my number plate
When your application has been approved by the DVLA, you will receive a V778 Retention Document allowing you to retain your private number plate
Who tells the DVLA that my car has been scrapped?
We do this as long as you have supplied the log book with the car.
